The industry-first solution solves life sciences’ need for a modern, secure, compliant, and universally accepted connectivity platform for communication and collaboration between organizations, healthcare professionals, and patients
Led by a key opinion leader our 90-minute sessions enable 6 senior-level life science executives to network while discussing current trends and challenges.
As consumer models change, research shows that patient expectations align closely with a retail customer experience with 7 in 10 patients wanting their healthcare experience to be like online shopping. Discover the retail strategies life sciences companies can adapt to offer patients an omnichannel healthcare experience.
Understand how to leverage a CRM system that will help HCPs improve and manage the oncology patient customer experience
Pharma companies and their sales reps need to adapt to their customers behaviors to stay relevant. HCPs are an interesting bunch when it comes to technology. Edwin Erckens, former CIO of Sanofi, outlines his considerations.
Edwin Erckens, former CIO of Sanofi,outlines his considerations when choosinga biopharma CRM
Why do pharma CRMs cost so much? The real reason has nothing to do with how complex medical CRMs are and everything to do with industry leaders' lack of trust in technology
Want the blueprint for better CX? Discover Customer Experience Management (CXM) for life sciences and improve health outcomes in 2021
Are you guilty of any of these social media mistakes? Find out how you can avoid making the 8 most common social media mistakes made by life sciences companies
Leveraging digital channels to provide a better customer experience is no longer a luxury, it’s a necessity. Here are 9 tips team leaders can use to help set up their teams for successful digital engagement
Delivering a positive customer interaction across the journey is now becoming the focus across life sciences functions, be it looking at the customer experience provided to healthcare practitioners (HCPs) or patients